This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to install on a "clean" windows

Hello,

I've just tried to deploy Sophos Cloud at our office. All clients with an installed version of Sophos could be migrated to the cloud. But some new computers without any antivirus wouldn't install the Sophos cloud av. They're exiting with an unexpected error looking for a manged Sophos installation., giving errorcode 108.

I think I'm doing something the wrong way ?

Thanks

Schukaroi

:50522


This thread was automatically locked due to age.
Parents

  • Schukaroi wrote:
    I "uninstalled" Sophos manually...

    Did you try removing it using the Control Panel and there was some sort of problem?

    Manually deleting components of the installation always causes problems.  Not sure what's left of the installation.  What's shown in the Windows services list?

    Example:

    2014-06-06_09-14-18.png

    :50730

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply

  • Schukaroi wrote:
    I "uninstalled" Sophos manually...

    Did you try removing it using the Control Panel and there was some sort of problem?

    Manually deleting components of the installation always causes problems.  Not sure what's left of the installation.  What's shown in the Windows services list?

    Example:

    2014-06-06_09-14-18.png

    :50730

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children
No Data