Veeam backups failing. Bypass RTS fixes

Hello Anthony Flynn ,
It looks like a product issue. Would you mind create a case on our support portal to get the help you need?
Once we know about the problem, we'll update the documentation accordingly.

Rémi

Hi Anthony,

I've moved your post over to the Discussions forum as it may be a better fit for your inquiry. 

A similar inquiry was raised in an earlier thread here, could you let me know if any of the findings from this thread are relevant in your case? 

It seems like we have the same problem. Is the whole server freezing or are the jobs just crashing?

Mostly it locks the program but if I leave it too long (this weekend for example, it was left Friday afternoon to Tuesday morning) it completely shuts down the PostgreSQL services that are running.  Had to reboot this morning with all backups, replications and tape archives planned for the weekend missed.

I've finally been able to raise a ticket, was having terrible trouble with the portal

Did you set the exceptions correctly according to the veeam KB article? 
KB1999: Antivirus Exclusions for Veeam Backup & Replication

Did you set the exceptions correctly according to the veeam KB1999 articel?

We've been quiet for two weeks now and now the same problem occurs again. High RAM usage due to a Sophos process and backup jobs running on errors. Is there now a solution to the problem that lasts longer than weeks?

i am seeing the same issue on a new built server

after a day , i cannot launch veeam console on the box,  if i turn off RTS i can instantly access.

now i know we have the list of exculusions,  but i would point out i have the old server thats being replaced in operation

that machine has veeam with sql express, and it never had any exclusions and its running fine,  i can still launch veeam console

this box the only differences , apart from being newer beefier ssd etc,  is that i used  postgres, the machine is not domain joined and i have implemented nearly every security recommendation on the veeam security analyser 

i have tickets with veeam and sophos open ......