Veeam backups failing. Bypass RTS fixes

Hello Anthony Flynn ,
It looks like a product issue. Would you mind create a case on our support portal to get the help you need?
Once we know about the problem, we'll update the documentation accordingly.

Rémi

Hi Anthony,

I've moved your post over to the Discussions forum as it may be a better fit for your inquiry. 

A similar inquiry was raised in an earlier thread here, could you let me know if any of the findings from this thread are relevant in your case? 

It seems like we have the same problem. Is the whole server freezing or are the jobs just crashing?

Mostly it locks the program but if I leave it too long (this weekend for example, it was left Friday afternoon to Tuesday morning) it completely shuts down the PostgreSQL services that are running.  Had to reboot this morning with all backups, replications and tape archives planned for the weekend missed.

I've finally been able to raise a ticket, was having terrible trouble with the portal

Did you set the exceptions correctly according to the veeam KB article? 
KB1999: Antivirus Exclusions for Veeam Backup & Replication

Did you set the exceptions correctly according to the veeam KB1999 articel?

We've been quiet for two weeks now and now the same problem occurs again. High RAM usage due to a Sophos process and backup jobs running on errors. Is there now a solution to the problem that lasts longer than weeks?