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Sophos Update failing

Hi,

today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X:

in the Log:

Sophos File Scanner v1.11.3.879 konnte nicht installiert werden.

Does anyone else have the same problem or does anyone know where I can get more information about this error?



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  • We have the same issue as well for +200 computers.

    The issue seems to be with detection of the file scanner version - not with the installation itself.

    below screenshot shows that the same version "failed to install" is the installed version.

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  • We have the same issue as well for +200 computers.

    The issue seems to be with detection of the file scanner version - not with the installation itself.

    below screenshot shows that the same version "failed to install" is the installed version.

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