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firefox error accessing the web with ssl inspection enable


I have ssl inspection in intercept x advanced with xdr/

I have a problem surfing with firefox.

the message is:

Software is Preventing Firefox From Safely Connecting to This Site is most likely a safe site, but a secure connection could not be established. This issue is caused by Sophos Endpoint RSA Root, which is either software on your computer or your network.

I disabled the dns over https in the firefox, also disabled the https only web access.

I have this problem with all the account that the ssl inspection is enabled and using firefox.

Any idea why?



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