Sophos clean stopped

Question

we have this problem, we already reinstall agent, reboot, there is no other security solution

Qoosh · Accepted Answer

If you require immediate or 1:1 assistance, I'd suggest calling your regional support phone number , you can also open a case with our team through the Sophos Support Portal . 
 I will reach out to you via PM to inquire further into this issue. 
 If Sophos was previously installed on this device, I'd suggest also trying to use Sophos Zap on the device prior to re-trying the installation. Update: After Sophos Zap was used, the installation was completed successfully with no further issues.

Sophos clean stopped

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