macbook not started: sophos network extension and sophosscand info

Question

HI All, 
 
 So I know there is a link for this already but its closed : 
 macbook not started: sophos network extension and sophosscand 
 
 Are these service extensions actually needed ? OR what is the purpose of them ? 
 doc.sophos.com/.../index.html

Qoosh · Answer

Hi RyanHosiassohn , 
 Thanks for reaching out to the Sophos Community Forum. 
 The two components you're inquiring about are responsible for scanning the local system and all incoming network traffic. I'd suggest opening the "Sophos Endpoint Self Help" tool to check the "Prerequisites" tab. There you will find a "Fix It" button which will open the required UI menus for you to update the permissions.