Apple Mac computers: how to rename Sophos Agent in Central

Question

When users and device names change, the change of the new Mac System name is not reflected in Sophos Central. 
 Sophos Endpoint seems to picks the SMB network name, not the System name. / hostname 
 Even if you change that, it will not change the name in Central. 
 I cannot find ahelpful link in the documentation, only this one comes close: 
 https://doc.sophos.com/central/customer/help/en-us/PeopleAndDevices/ProtectDevices/EndpointProtection/CentralMacCommandLineOptions/index.html#mac-examples 
 And there is looks like one needs to edit xml files but this looks so ugly, I cannot believe this is the correct way to simply rename a Sophos Agent in the management console.

Qoosh · Answer

The same question was also raised in a recent thread here . 
 While testing, I found that changing the local hostname under the "System Settings > Sharing" menu does not communicate the name change into Sophos Central. 
 Changing the name under the "System Settings > General" tab will communicate the name change in to Sophos Central. I suspect the steps mentioned by Glenn above will work, as this will force the endpoint to register into Sophos Central as though it were initially installed. 
 In my case, I performed a reboot on the mac device. When the system powers on it&rsquo;ll perform a full policy render and communicate the updated hostname back into Sophos Central. 
 Let me know if you find the same to be true.

Apple Mac computers: how to rename Sophos Agent in Central

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