We use the usb device blocking option on the endpoints. We have quite a few Samsung mobile phones in our company. Unfortunately for these Samsung mobiles I don't see an 'Instance ID' in Sophos Central. I only see 'Model ID'.
I connected several models to a Windows computer and not one of them displayed the important 'UNIQUEID' entry in Device Manager :-(
I contacted Samsung support and after a few weeks I got a reply that Samsung mobiles do not support identification based on 'UNIQUEID'.
So I wanted to ask what is your experience with blocking Samsung mobiles. Alternatively which brand of mobiles are not having problems and can be blocked based on 'Instance ID'.
Thank you for your answers.
[edited by: Gladys at 3:35 PM (GMT -7) on 30 Mar 2023]