Unmanaged devices - Client doesn`t appear in Central Admin


I have in my Sophos central a device in "unmanaged devices"

I checked the agent and i haven't errors.

I tried to unistall agent but i don't be able because tamper is enable and by console i can't because devices in "unmanged devices" can't to be modify.

The agent is connect correctly on local panel



Added TAGs
[edited by: Gladys at 3:07 PM (GMT -8) on 19 Jan 2023]