Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Subscribers 12 subscribers
  • Views 2398 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Endpoint for server, not updating and FIM service is not installing

Zair Sadanov

Hi all,

I have a couple of issues:

Sophos failed to update, according to logs:
2022-01-11T11:39:53.683Z [ 9188:20292] E Failed to save subscriptions, error: Failed to set registry string value: Access is denied. (5)
2022-01-11T11:39:53.686Z [ 9188:20292] I Saving state to C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
2022-01-11T11:39:53.715Z [ 9188:20292] E SophosUpdate is exiting with a failure: Failed to set registry value of type DWORD: Access is denied. (5) (exit 1).

As well, FIM service is stopped, and I can't start it, error comes up.

Does anyone have ideas?

Full Uninstalling sophos endpoint didn't help, did a couple of times.

Always failed on the registries.

Thanks,
Zair



This thread was automatically locked due to age.
Unfiltered HTML