Sophos Endpoint Caller Check Exploit prevented in Adobe Reader


We currently use 5 Terminalservers in our Network for Users to work on.

On one of those Terminalserver, Users can no longer open PDF Files from within another program using Adobe Reader due to a message from Sophos Endpoint Securtiy that a "Caller Check Exploit" has been prevented. This prevents our users from working effectively.

Is there any way to whitelist this application from this error or any fix?

fixed spelling
[edited by: GenericITAdmin at 1:47 PM (GMT -8) on 23 Nov 2021]