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Server Protection - Hitman Pro Alert can't be installed


I installed Sophos Intercept X for Server on some servers but on one server Hitman doesn't install/start. If i try "C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\hmpalert.exe /install /mode=sophos" or ""C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\hmpalert.exe" /upgrade /quiet /noautoupdate" I got only the message "This programm is manged by Sophos".

I rebooted the machine and remove and install the software but no change.

Any help possible?


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  • Hello

    Did you open a case with support? The command that you mentioned is correct "C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\hmpalert.exe /install /mode=sophos"   - the only…