Rebe1l Malware Was Not Detected By Sophos - Customer Said

Question

Please is there any intelligence report on Rebe1l malware that we can read on. I have a customer who has noted that Sophos Server Protection did not detect Rebe1l on a server the malware had been before Server Protection was installed.

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GlennSen · Answer

Hi There, 
 Thank you for reaching us, can you confirm if the customer uses the recommended settings from Sophos which being described here . 
 Also, do you still have the sample for the said malware? Can you submit the said sample through our sample submission portal in order for our labs' team to check and validate the said sample? You may follow this KB article on how to submit a sample.