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When can we expect a new version for Big Sur?

I, like many other it seems, have been having problems with our Intercept X and MacOS Big Sur. 

While version 10.0.4 seems to be a bit better than previous releases, we are seeing extremely high CPU usage for com.sophos.endpoint.scanextension on Big Sur when the users are opening large files or compiling code. So much so that users are reporting a notable degradation of performance to the point we have to turn off a lot of Threat Protection features. This has undermined Sophos within the user base so now every problem is getting blamed on host protection! 

I know there are lots of posts around this topic with either scanextension or networkextension and I know Big Sur changed how kernel extensions work etc etc, but I wanted to know if Sophos have acknowledged that this issue will be fixed in future releases and when we can expect a version that plays nicely with Big Sur?



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  • We waited to update until Sophos "supported" Big Sur, and that did not end well for us. 

    Annoyingly we don't use Jamf for Mac management but I've heard Bitdefender works quite well so might look at running a POC with that if we're not 100% with the next Sophos release. 

    Absolutely going to block the next MacOS release and watch these forums like a hawk

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