Why is this endpoint reporting Heartbeat Status Red to our XG Firewall this morning? Status "At Risk"!
As result the user cannot access most applications.
XG Showing this:
Central is showing this:
XG Log:
XG430_WP02_SFOS 18.0.5 MR-5-Build586# grep "xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx" /log/heartbeatd.log 2021-06-14 09:28:19 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <3> -> <1> 2021-06-14 09:28:19 INFO EpStateListBroker.cpp[17627]:56 markEndpointForUpdates - Endpoint marked for receiving Stonewall updates: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx(SSL-VPN-IP.40) 2021-06-14 09:28:25 INFO ModuleStatus.cpp[17627]:138 processMessageStatus - Status request received from endpoint: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx (SSL-VPN-IP.40) health: 3 2021-06-14 09:32:00 INFO SacProcessor.cpp[17627]:64 discardApp - Sent switchOffConnectionInfo request to endpoint: <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>, Application path :C:\134program files (x86)\134mozilla firefox\134firefox.exe 2021-06-14 09:32:50 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <1> -> <5> 2021-06-14 09:32:53 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <5> -> <1> 2021-06-14 09:32:53 INFO EpStateListBroker.cpp[17627]:56 markEndpointForUpdates - Endpoint marked for receiving Stonewall updates: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx(SSL-VPN-IP.40) 2021-06-14 09:32:55 INFO ModuleStatus.cpp[17627]:138 processMessageStatus - Status request received from endpoint: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx (SSL-VPN-IP.40) health: 3 2021-06-14 09:37:01 INFO SacProcessor.cpp[17627]:64 discardApp - Sent switchOffConnectionInfo request to endpoint: <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>, Application path :C:\134program files (x86)\134mozilla firefox\134firefox.exe 2021-06-14 10:02:23 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <1> -> <3> 2021-06-14 10:02:31 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <3> -> <1> 2021-06-14 10:02:31 INFO EpStateListBroker.cpp[17627]:56 markEndpointForUpdates - Endpoint marked for receiving Stonewall updates: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx(SSL-VPN-IP.15) 2021-06-14 10:02:34 INFO ModuleStatus.cpp[17627]:138 processMessageStatus - Status request received from endpoint: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx (SSL-VPN-IP.15) health: 3 2021-06-14 10:13:31 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <1> -> <3> 2021-06-14 10:13:34 INFO EndpointStorage.cpp[17627]:114 endpoint_connectivity_cb - Connectivity changed for <xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx>: <3> -> <1> 2021-06-14 10:13:35 INFO EpStateListBroker.cpp[17627]:56 markEndpointForUpdates - Endpoint marked for receiving Stonewall updates: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx(SSL-VPN-IP.10) 2021-06-14 10:13:44 INFO ModuleStatus.cpp[17627]:138 processMessageStatus - Status request received from endpoint: xxxxxxx-4c58-4236-9dbc-xxxxxxxxxxx (SSL-VPN-IP.10) health: 3
Hello LHerzog,
It looks like this release has been pushed back once again. Some issues were found with legacy operating systems, which have since been resolved. The next release is scheduled to be completed…