blocked HTTPS websites only show SSL_ERROR_RX_RECORD_TOO_LONG when Web Control is enabled

users reported sites not loading showing the error SSL_ERROR_RX_RECORD_TOO_LONG.

this is caused by intercept X Web Control function.

When I disable this feature, the websites are loading fine.

example:

https://www.weihnachtsbaum-heidelberg.de

when I check the non https version of the sites, I get a correct error message from intercept X in browser:

example:

http://www.weihnachtsbaum-heidelberg.de

This is blocked to offensive content which is also wrong.

Firefox reports SSL_ERROR_RX_RECORD_TOO_LONG

IE just says the page cannot be displayed

Edge Chromium says ERR_SSL_PROTOCOL_ERROR

Sophos, what is the problem with the SSL_ERROR_RX_RECORD_TOO_LONG error, are you using a bad certificate in Intercept X?



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[bearbeitet von: LHerzog um 2:41 PM (GMT -8) am 2 Dec 2020]