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manage program update of Security Agent during working time

Hello,

yesterday some ouf our Sophos Central Clients received program updates whilst working on the computer. This resulted in slow performance and a loss of Security Heartbeat to the firewall when the Heartbeat Service restarted. The restart of the Service is quick but the reconnection of the Heartbeat with the firewall takes over a minute. This causes applications to crash or interruption of active web meetings.

Is there a way to manage this behaviour?

We want automated installation and I don't want to push updates manually. But there should be some warning like "your Sophos Software needs update, install now or later" like 15 minutes, 1 hour and so on.

Any way to achieve this?

At least there should be a possibility to select a general time frame that an administrator can create for program upgrades. So for example: only install updates from 12 until 1pm. Missted schedule: install after next reboot.

Possible?

Thanks.



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