Chrome tabs are seeing a delay when a new tab is opened and the URL is entered before the tab page is finished loadingMessage seen in tab - "chrome-search://local-ntp/local-ntp.html"
Sophos Central Mac Endpoints
This is affecting any Sophos Central Mac's
Has been seen on version 9.9.8 systems and version 10.0.0
There are currently no workaround at this time
This KBA will be updated when new information has been provided
Throwing our hat in on this one. Our organization is seeing more and more user devices suffering from this issue every day. This bug is moderately impacting our productivity and the impact is increasing…
Boy how I miss using Cylance.
We've only had one user report this so far and it started for them around 20 days ago. I suspect many of our users are just tolerating it until they get tired of it.
Yes, same here. I almost check this page every day to see if they fixed it.Many in our company didn't report this, but are very annoyed by this
We have standardized on Chrome and this affecting our whole company. At this point, we are close to just pulling the plug on Sophos. Why is this not getting fixed? There should be a status update every day until it is fixed so we know Sophos is working on the issue.
When could a fix be provided? Our macOS users are complaining heavily about the Chrome performance issues on macOS, and the last thing I'd like to do is to uninstall Sophos software.
Hi Alvils, just out of curiousity - are they logged in Gsuite business/enterprise account? We have cases where Chrome is slow without Sophos (is logged in) and we have cases where Chrome is OKish with Sophos (not logged in business account).
Indeed, this is highly possible. Yet, opting out of that is not an option at all.
I just had our IT department uninstall and everything is back to normal. Until there is a fix I will not have it installed again.
Users in my org are also complaining about this issue. Thank you for looking into a potential fix - do you have a timeline for when it may be rolled-out?