[Sophos Advisory]Sophos Central Dashboard/ Enterprise Dashboard - Some customers reporting they are not receiving email alerts , since September 22nd, 2020

Question

Hi Community, 
 Some customers reporting they are not receiving email alerts, since September 22nd, 2020. Alerts for Detection's and Policy non- compliance, does not trigger an Email Alert. The development Team is actively working on this at this time. Please check the below article for further updates: 
 
 Advisory: Sophos Central Dashboard/ Enterprise Dashboard - Some customers reporting they are not receiving email alerts , since September 22nd, 2020

FormerMember · Accepted Answer

Hi Community! 
 [Update] - Resolved as of 10pm EDT Sep 24 
 
 All backlogged alert queues have been processed and alerts are sending as normal now. 
 
 Thanks,

[Sophos Advisory]Sophos Central Dashboard/ Enterprise Dashboard - Some customers reporting they are not receiving email alerts , since September 22nd, 2020

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