Hi Marcelo Caceres
Could you please confirm how many machines are facing this issue? Also, reboot the machine and check if the service is started. Kindly check this article and verify the steps mentioned.
Hi Shweta, Thanks for responding, I affected a batch of 8 computers all with Windows 7, I tried to apply all the updates available for the operating system and restart the computers even so the problem continues, I am currently doing these tests only on an affected computer.
Yes, please try the steps mentioned in the article in any one of the machine facing issue and see how it goes.