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[Sophos Notification] Advisory: Central Dashboard: August 7th - Some customers are reporting "Sign-in timed out" message, and unable to log into Central Dashboard.

FormerMember
FormerMember

Hi Community,

Central Dashboard: August 7th - Some customers are reporting "Sign-in timed out" message, and unable to log into Central Dashboard.

Applies to the following Sophos product(s) and version(s)
Sophos Central Admin
Sophos Central Enterprise Dashboard

Thanks,



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  • FormerMember
    0 FormerMember

    Hi Community,

    [UPDATE] 11:30 am EDT - Resolved: The issue has been identified and any customers who were impacted should now retry to login. Any login issues experienced after 11:30 am ET should be investigated as separate from this incident, and to please raise a Technical Support case up to us.

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi Community,

    [UPDATE] 11:30 am EDT - Resolved: The issue has been identified and any customers who were impacted should now retry to login. Any login issues experienced after 11:30 am ET should be investigated as separate from this incident, and to please raise a Technical Support case up to us.

    Thanks,

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