Won't update to version 9.6.3353, as no longer listed under my apps on Play Store. I checked lists and Community Forum. What has caused this issue between Sophos and Android? When I try to Permit Sophos Display over other apps, phone states "Not allowed" Feature not available. This feature has been turned off because it slows down your phone.
I have read both impacts iPhone and Android. My phone is Nokia 1 Plus, Android version 10, security update 5 June 2020.
Please can the App Support Team help.
Are you facing a similar issue as mentioned in this thread? Would you please help with the error screenshot if possible.
I read comments on similar issue as mentioned in thread? and I now know that my phone has got the same issue with earlier Android phone versions. I have updated my thread information below. Mandy
Our global escalation team is currently working on this issue and we will be updating the information once we receive any update.
Hi Shweta. My phone requested update for Android security patch level 5 July 2020 this afternoon. Kind regards, Mandy