Sophos Installation failed on Server - WinHttpReceiveResponse failed with error 12002

Hi,

We are unable to install Sophos endpoint on one of our servers. All necessary ports are all allowed in our firewall.  We did not encounter this issue on other servers.

2020-07-10T08:46:49.2989864Z ERROR : WinHttpSendRequest failed with error 12002
2020-07-10T08:46:49.2989864Z INFO : Failed to connect using proxy '-----' with error: WinHttpSendRequest failed
2020-07-10T08:46:49.2989864Z INFO : Attempting to connect using proxy '---------' of type 'Message Relay'.
2020-07-10T08:46:49.2989864Z INFO : Set security protocol: 00000800
2020-07-10T08:46:49.2989864Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com
2020-07-10T08:46:49.2989864Z INFO : Request content size: 30
2020-07-10T08:47:10.3314511Z ERROR : WinHttpSendRequest failed with error 12002
2020-07-10T08:47:10.3314511Z INFO : Failed to connect using proxy '-------' with error: WinHttpSendRequest failed
2020-07-10T08:47:10.3314511Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2020-07-10T08:47:10.3314511Z INFO : Set security protocol: 00000800
2020-07-10T08:47:10.3314511Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com
2020-07-10T08:47:10.3314511Z INFO : Request content size: 30
2020-07-10T08:48:13.4108993Z ERROR : WinHttpSendRequest failed with error 12002
2020-07-10T08:48:13.4108993Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed
2020-07-10T08:48:13.4108993Z INFO : Cleaning up extracted files

 

Anyone can help us on this?