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Sophos Intercept X - Unable to block a website via Website Management .

Greetings all, 

A very quick question regarding Sophos InterceptX. 

We set policy to block a website (e.g Google Drive), its partial successful blocked on Windows (on different ISP) but failed to block on MacOS. 

 

Use case Scenario 

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1) A windows laptop connected to our corporate network prohibited to block a website (e.g google drive), the user unable to access it with enforced policy. 

2) A windows laptop connected to external wifi and managed to login and view the website (e.g google drive), the user able to access it with enforced policy.

3) A MacOS desktop able to access a blacklisted website (e.g google drive) with policy enforced via our corporate network.

3) A MacOS desktop able to access a blacklisted website (e.g google drive) with policy enforced via external network. 

 

Does the website management cant block certain website with different OS or internet connection provider (ISP) ?

 



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  • Website management shouldn't be affected by OS or ISP unless you're using an OS such as Linux that doesn't include Web Control.

    By chance are these machines using a web proxy?  It's possible that all web traffic is seen with a destination of a proxy and can't properly determine where its going.  Traffic while internal might not use the proxy?

  • So far there is no web proxy run behind the process. All the device need to enroll before the policy take over ?

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