Dear Sirs of Sophos,
I can't remember how many emails I've sent you in two years.
We have a company that sell a software.
Two years ago sophos started to detect our application as malware.
We've been sending you messages, sending you everything you need to whitelist her, telling us you were going to do it, but you never do it
You're putting our business at risk because many companies have your software and no longer want to run tests.
The last option is typing here in order that you can give us a final solution.
Ask us for anything you need.