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Sophos Central Global Templates exclusions

hey,

 

Is is possible to use Global Templates to push exclusions only? This would be very useful.

But pushing same base policy to all customers would naturally not be something we want to do :)

 

 

JT



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  • Hi  

    Global exclusions through global templates can be pushed to all the customers but Policy-based exclusions can't be pushed to the customers.

    For Global exclusions through global templates, please refer to this article.

    For base policy push through global templates, please refer to this article.

    Regards,

    Jasmin
    Community Support Engineer | Sophos Support

    Sophos Support VideosKnowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link

  • thanks for answer Jasmin,

    it's the global exclusions that we would like to push on a partner level alright.

    we are just not clear on whether we can push exclusions without affecting base policies.

     

    JT

  • Hi  

    It is possible to add global exclusions without disturbing the base policies as both are a different setting under global templates.

    Regards,

    Jasmin
    Community Support Engineer | Sophos Support

    Sophos Support VideosKnowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link

  • ok this is great news.

     

    May I ask where in global template do we disable the base policies?

     

    We assign global template to a customer, setup exclusions and then are ready to "push" but how to make it so that customer's base policies aren't overwritten?

     

    We do have number of customers that have custom base policy settings so we have to make sure none of these are affected when we push the global template.

  • Hi  

    You can't disable or delete the base policy. It is always available and is used if you don't have other policies. The global exclusions which you create under global templates will be applied to all your users and their machines as well as servers. If the managed customer is part of a Global Policy template, the base policy cannot be edited locally. If a policy change is required (for base policy) this can only be done by the Super Admin. Alternatively, the local administrator can create a separate local policy above the base policy. Please refer to this article for more information.

    Shweta

    Community Support Engineer | Sophos Technical Support
    Support Videos | Product Documentation@SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

     

Reply
  • Hi  

    You can't disable or delete the base policy. It is always available and is used if you don't have other policies. The global exclusions which you create under global templates will be applied to all your users and their machines as well as servers. If the managed customer is part of a Global Policy template, the base policy cannot be edited locally. If a policy change is required (for base policy) this can only be done by the Super Admin. Alternatively, the local administrator can create a separate local policy above the base policy. Please refer to this article for more information.

    Shweta

    Community Support Engineer | Sophos Technical Support
    Support Videos | Product Documentation@SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

     

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