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Policy non-compliance: Network Threat Protection : All is running

Hello,

I don't understand, all my search show that some services can be down

In my case, all is green and running and this alert sent to me : Policy non-compliance: Network Threat Protection 
the available choices are :

  • Mark as acknowledge
  • Reinstall Endpoint protection

Few PC are impacted. At first i Reinstalled endpoint, and after some days the same alert comme back.
And now what can i do ?
I presume that is not safe

 

Thanks  for your opinion

Regards



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Parents Reply Children
  • Hello,

    No, but around this , nothing seams to be worried.
    I think alert is closed when services state is good

    The issue, it's appear, is the alert does not turn off

    Can you confirm ?
    Perhaps a display issue  ?

    Thank's

     

  • Hi Hupf,

     

    If the alert is resolved by you, You can move the alert to "Mark as resolved" under the STATUS tab on the Sophos central dashboard of that particular device.

    This action clears the alert from the list in Sophos Central and also clears threat details from the quarantine manager on the computer or server.

    You can enforce a new scan on the device to make sure the threat is cleared from the device.

    For more details on how to deal with alerts, please follow the link here.

     

    SAJ
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
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