I need some help with a clean up issue in my Sophos Antivirus for Mac Bok Pro running on High Sierra.Please let me know if I'm in the wrong forum.
My Sophos has quarantined some threats, but can't clean them up. And I can't find the files on my harddrive.
How do I proceed to clear my mac from these threats.
3225.Screen Cap 1.pdf
1033.Screen Cap 2.pdf
You would need to remove the "Click here to install.app" and "Installer.app" manually from their respective locations.
Haridoss Sreenivasan Technical Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
You can follow the file path and use terminal https://www.addictivetips.com/mac-os/how-to-permanently-delete-a-single-file-from-mac-using-terminal/