• Sophos Technician installed wrong version of Sophos on Mac with Big Sur

    I had a client who needed help with a Mac that was running Catalina, they were receiving constant notifications to finish installation. I had a sophos technician call them to assist with the installation. Somehow the technician decided to install Sophos…

  • EAP Sophos 10.0.2 and iboss cloud connector (content filter / proxy) network/internet stops when both are installed.

    • What feature is impacted? ◦ Network access including internet stop working on the client machine as soon as both our iBoss content filter and sophos AV are both installed and the ""SophosWebNetworkExtension" Would Like to Add Proxy Configurations" is…

  • Odd behavior: freezes and certificate errors

    Hello all, I've been running BIg Sur with the Sophos Endpoint Protection software for about two weeks now, and I'm noticing some intermittent issues. I am NOT certain that the Sophos client has anything to do with it. Symptoms * Sudden bouts…

  • Mac OS 11, Intercept X EAP & TimeMachine

    It seems that there is some evidence that TimeMachine Backups to NAS drives are disrupted by Intercept X EAP. Basically, if you uninstall Sophos, it works, and if you install it, it doesn't. Is seen by anyone else? Specifically it is a Western Digital…
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