Please create a new post in the Discussions section for any questions or comments.
This is a list of Known Issues with the EAP version of the software:
Endpoints that update through an Update Cache will not be able to update to/install the EAP version
"Time Machine backups to network locations fail with message "Time Machine couldn't complete the backup - The disk is already in use"
Is there an ETA for fixing this one ?!
Network Web Extension is clashing with Zscaler Client. This can result in a slow start or even in the situation when Zscaler Client unable to connect successfully.
As soon as I remove Sophos from the device, Zscaler connects fine and it is stable. If I do not enable the extension it is working fine until the next reboot when the extension seems to be enabled without requiring user intervention (since the update to MacOs 11.2). Very inconvenient as I need to run both solutions which results in having to uninstall and reinstall the Sophos client quite often.
After a reboot of the OS the start up procedure freeze for 1-2 minutes after the login. After the sophos icon is shown in the menu bar the os is running as usual.
10.0.3 fixed the time machine issue for a few days, but now it is non-functional again.
10.0.3 MAJOR memory leak in Sophos Network Extention on 11.2 : 33.24GB RAM usage completly trashed my mac resulting in a nice kernel panic as I tried rebooting it.
Adisor19 - please see: https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126008/sophos-endpoint-10-0-3-on-macos-11-2-1-big-sur
Program Manager, Support Readiness | CISSP | Sophos Technical SupportSupport Videos | Product Documentation | @SophosSupport | Sign up for SMS AlertsIf a post solves your question use the 'Verify Answer' link.
Got the instructions for gathering the SDU handy ?