Looks like Sophos has reverted back to com.sophos.scan for Endpoint 10.0.3 process name running on macOS Big Sur: % sw_vers ProductName: Mac OS X ProductVersion: 10.15.7 BuildVersion: 19H524 % /usr/bin/defaults read /Library/Sophos\ Anti-Virus/product…

Dear Team, Requesting your support to upgradation of Sophos on my Mac from version 10.0.1 to 10.0.2 as many of the services has been stopped. Attached is the screenshot for your reference. Looking forward for your quick response. Regards, Vishag…

What feature is impacted? Web Control What is the severity of the issue? High Summary of the issues: Web control only works in Safari. I am allowed to see all categories including Malware on sophostest.com even though we have…

This afternoon, around 4:06pm EST, I received an alert saying that Full Disk access is required. Before this time, full disk access had been granted by a configuration profile. I checked the documentation on how to build this profile to make sure I updated…

We are having serious issues with the latest Sophos update (10.0.3), with regards to connecting to AFP servers. What we observed so far: machines running macOS 11.2.1 with the latest Sophos update, trying to connect to any AFP share, yields almost…

My computer updated to macOS 11.2.1 yesterday and everything seemed fine, then Sophos updated from 10.0.2 to 10.0.3 early this morning. Since the Sophos update, my computer has been experiencing random network data loss. For instance, Microsoft Teams…

I had a client who needed help with a Mac that was running Catalina, they were receiving constant notifications to finish installation. I had a sophos technician call them to assist with the installation. Somehow the technician decided to install Sophos…

• What feature is impacted? ◦ Network access including internet stop working on the client machine as soon as both our iBoss content filter and sophos AV are both installed and the ""SophosWebNetworkExtension" Would Like to Add Proxy Configurations" is…

What feature: File scanning with scanextension (Is the one showing up in activity monitor) Severity: medium Summary: Mounting dmgs is extemely slow and causes an unresponsive system. Reproduce it: Mount a dmg. The bigger the better? Frequency…

Hello all, I've been running BIg Sur with the Sophos Endpoint Protection software for about two weeks now, and I'm noticing some intermittent issues. I am NOT certain that the Sophos client has anything to do with it. Symptoms * Sudden bouts…

When you install the 10.0.2 EAP on a macOS 11 Big Sur computer, you are presented with a dialog requesting access for SophosWebNetworkExtension to create a proxy configuration. Is there a way to eliminate this dialog with a configuration profile from…

Following Sophos Mac Endpoint: How to Configure JAMF Privacy Preferences for 10.15+ Compatibility … … still results in users receiving multiple prompts after upgrading from macOS 10.15.7 (19H15) as detailed here: macOS 11 Big Sur (previously known…

Happy Monday! Per the following article … https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/recommended-reads/124246/how-to-confirm-the-endpoint-is-protected … on a physical hardware running macOS 11.0.1 (20B50) and Sophos Endpoint…