Full Disk Access Prompt

Hi Marc,

Thanks for getting in touch, and sorry you're having troubles.

In order to know what's going on on your system would you be able to provide us with an SDU? We'll be able to analyze the logs and find out if there's action you need to take or a potential issue with the software.

To upload an SDU automatically, please:

• Go into Central, find the device, and click "more actions > Diagnose" 
• Once the SDU is uploaded, post the file name here so we can extract it and take a look

Thanks so much.

mac27_20210120_103333_SDU.zip

this has become wide spread on all Macs who recieved the EA

Hi Marc Puhala, it looks like you may have ran the SDU manually so it didn't get uploaded to our system. Please use the diagnose button in Central or if you prefer you could upload your SDU to DropBox or OneDrive or another file sharing system.

In addition, we'd be interested in the contents of the following file:

 "/LibraryApplication Support/com.apple.TCC/MDMOverrides.plist"

Thanks

Hi Marc,

We're keen to investigate this issue. If you're able to run the SDU from within Central or upload the archive and the MDMOverrides.plist to your favourite file sharing system we'll get an engineer to take a look at it right away.

Hi Marc,

We're keen to investigate this issue. If you're able to run the SDU from within Central or upload the archive and the MDMOverrides.plist to your favourite file sharing system we'll get an engineer to take a look at it right away.