Degraded performance with mounted disk images

  • What feature: File scanning with scanextension (Is the one showing up in activity monitor)
  • Severity: medium
  • Summary: Mounting dmgs is extemely slow and causes an unresponsive system.
  • Reproduce it: Mount a dmg. The bigger the better?
  • Frequency: Every time.
  • Desired behavior: It should at least not make the system unresponsive? Maybe waiting 20 seconds to mount a 50mb dmg is a bit log. w/o Sophos its takes less then 1 second.
  • Environment: MacBook Pro 15" 2018 - Running macOS 11.1 and Sophos 10.0.2 EAP
  • Info extracted from log: I searched the SophosDiagnostics log and looked for the SophosScanD ID that handles the checks of the mounting/mounted dmg. Only thing I noticed was that the log gets flooded with this message: [SophosScanD 424:3368 TID:918370 scand scanner] Threat retrieved from threat enumerator is NULLI can provide full logs if needed.
Parents Reply Children