Today Sophos has outputted a series of How To videos and instructions here on the forum. Which is great, but while looking at some of these I can't help but think these are Usability problems that exist in the software.
What I mean is, some, if not most, are instructions for dealing with things that either the software should contextually display that option and steer the user in the right direction or do it automatically.
Like, having a How To on how to gather information to send to Sophos (logs and all) when that could be easily be done automatically with a menu item entitled "Generate and Send Support Package".
Or a How To on how to use 'sweep' on the terminal to check for problems while scanning (taking too long), when there could have been automated ways to deal with this, like displaying a notification on screen when scanning is taking more than x minutes to scan a single file.
And so on...
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