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On-access scan unable to activate

Hi,

After updating Sophos this morning atomatically the on-access scan is not enabled. Trying to set the access as enabled or starting a manual scan I get the information that no threat is found but problem detected. In log there is following information:

"Unable to initialize threat detection engine: virus data missing or unusable."

Running update again the message is shown that Sophos is at latest version.

I guess that the cataloge information are "corrupt" (according to message).

How to enable on-access scan again?

:1020262


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  • I am seeing the same Sophos message when I try to scan - the mesage is in the scan log:

    New volume detected at /
    Unable to initialize threat detection engine: virus data missing or unusable.

    How did you  get Sophos to scan again - reinstall Sophos?

    thanks,

    Bob

    :1020563
Reply
  • I am seeing the same Sophos message when I try to scan - the mesage is in the scan log:

    New volume detected at /
    Unable to initialize threat detection engine: virus data missing or unusable.

    How did you  get Sophos to scan again - reinstall Sophos?

    thanks,

    Bob

    :1020563
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