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'El Capitan' Beta Not Supported by SAV for OSX

Hey Everyone,

In the last couple weeks I've seen a few folks post about issues with the new beta release of OSX 'El Capitan' which was released a few weeks ago. Just wanted to pass on the official word that this beta is unsupported. Here's the official KB article.

In our experience:

  • A new install of SAV 9.2.7 on El Capitan is currently expected to fail
  • If SAV is installed and working prior to an upgrade to El Capitan, it "may" continue to work, but we can't guarantee anything.

Please remember, proceed with caution when installing a Beta OS, as we can't guarantee stability.

Our Mac development team is currently working on building and testing a new release of SAV which will be fully compatible and available prior to the official release of El Capitan later this fall.

Thanks everyone for your continued support and patience. Happy Friday!

:1021279


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  • serranonymous wrote:

    Hey Everyone,

    ...Our Mac development team is currently working on building and testing a new release of SAV which will be fully compatible and available prior to the official release of El Capitan later this fall...

    Has any thought been given to having Community members who are running El Capitan now test out the betas you're working on?

    :1021297
  • Loved the Sophos AV for Yosemite and I've just moved to the El Capitan Beta OS today and noticed that the Sophos AV isn't suppoerted. Hoping that this will change when the official El Capitan is released. : )

    :1021298
  • Like wise,

                     I've just discovered that the latest version of Sophos for Mac does not work with El Capitan, which is a bummer as Sophos seems to pick up Trojans etc that get through my work Anti Virus , strange that, oh yes it's MS. Should have known that ;-)

    klaatu

    :1021300
  • Hi ZRL1,

    As far as I know we do our testing internally, but I'll forward your question over to the product team and see what we can do. 

    :1021304
  • If it's OK to pass this along, while the El Capitan beta won't normally allow SAV to run, and updates will fail if it's already present and working in an earlier version of OS X before the upgrade, in my experience the current version of SAV will run and update reliably if "System Integrety Protection" is turned off while booted into the El Capitan Recovery drive. See this article in MacWorld for an explanation of what that is and how to turn it off. Note that if System Integrety Protection was on when SAV was broken, simply turning it off won't bring SAV back to life. SAV needs to be reinstalled after System Integrety Protection is disabled, but as long as System Integrety Protection continues disabled, SAV so far has continued to work.

    While I don't recommend running the Mac that way, if it's the user's production drive (not a good idea with a beta OS), then it's a solution I'd use. Personnally, I consider Sophos AV important enough that I plan to upgrade from Mountain Lion to Yosemite rather than El Capitan for production purposes simply to have Sophos available and running.

    BTW, System Integrety Protection interferes with fully successful cloning too, which is another reason to hold off with production systems.

    :1021365
  • Hi ZRL1,

    Hey, thanks for the update. I'm glad someone tested that out with success. Of course, we can't "officially" recommend that as a workaround, but if it works for you that's great. 

    Also I definitly agree with you about pushing a beta OS to  a production environment. It can be ok for a home user who likes to tinker, but if you just want things to work reliably, it's definitely best to wait for the full release. :catvery-happy: 

    That way all your app vendors (like us) have a chance to make the necessary updates to their product. 

    :1021369

  • ZRL1 wrote:

    ...While I don't recommend running the Mac that way, if it's the user's production drive (not a good idea with a beta OS), then it's a solution I'd use. Personnally, I consider Sophos AV important enough that I plan to upgrade from Mountain Lion to Yosemite rather than El Capitan for production purposes simply to have Sophos available and running...


    Expanding a bit on my previous observation, I just found this review of AV products for the Mac (download the latest pdf). Given the performance of SAV for OSX, IMHO, leaving System Integrety Protection off in order to keep SAV for Mac on is a more than fair trade, especially since the attacks which System Integrety Protection would block are likely going to be detected and stopped by SAV.

    And no, I don't work for Sophos.:smileywink:

    :1021375
  • I'm game, running El Capitan from a separte bootable drive and switching in between it and Yosemite

    :1021376
  • Serra, I was not aware of the issue between SAV and El Capitan. I attempeted to install, and of course, it failed. However, there was a SAV app in my applications folder. I tried to run it and it failed. I tried the Disable System Integrity workaround, but as it seems there was not a previous install, it failed. So, is there an Uninstaller I should run? Thanks.

    :1021455