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Clean up Failed on Sophos

rsokonek

Ran Sophos and for the first time won't clean up.  It says the threat is Mal/Generic-S file name cbsidlm-sp1_0_595-Seashore-SEO-54532.dmg. ...  the log shows: 2015-06-09 02:42:20 -0400 Threat: 'Mal/Generic-S' detected
Threat not deleted because cleanup is available.

When I run clean up, it fails

Not sure where to go from here, it is in QM.  When I clicked on the hyper link "mal/generic-S' it took me to Sophos antivirus page.

:1021017


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  • 0

    I have found the log but what do I do after? 

    This is under the Log:

    2015-06-11 13:36:46 -0400 Threat: 'OSX/FkCodec-A' detected in /Users/jessicaterry/Library/Application Support/osxDownloader/item-455729421.741491.dmg

    <ac OS X

    Version 10.9.5

    Processor 2.2 GHz Intel Core i7

    Thanks, 

    Jessica

    :1021037
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  • 0

    I have found the log but what do I do after? 

    This is under the Log:

    2015-06-11 13:36:46 -0400 Threat: 'OSX/FkCodec-A' detected in /Users/jessicaterry/Library/Application Support/osxDownloader/item-455729421.741491.dmg

    <ac OS X

    Version 10.9.5

    Processor 2.2 GHz Intel Core i7

    Thanks, 

    Jessica

    :1021037
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