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Full Scan has hung and I can't seem to quit Sophos

Hi, I installed Sophos free home edition last night for my imac - which i purchased new a couple of weeks ago.  I began a full scan last night and this morning I found that it was stuck half way on a zip file.  I tried to delete the zip file but a message came up saying it couldn't be deleted because it was in use (obviously by the Sophos scan).  I tried to quit Sophos so I could delete the file and restart the scan but it refuses to quit.  Even force quit is not working.  I wanted to ask for options before I switch my imac off - in case that caused any problems.  Thanks in advance.

:1021327


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  • OK, I had to re-start so I did and it appears not to have caused any issues. Sophos has quit and (seemingly corrupt) file I couldn't delete before has now been deleted.  Phew!

    I will try to do another full scan tonight and see if that completes or hangs and report tomorrow.

    :1021328
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  • OK, I had to re-start so I did and it appears not to have caused any issues. Sophos has quit and (seemingly corrupt) file I couldn't delete before has now been deleted.  Phew!

    I will try to do another full scan tonight and see if that completes or hangs and report tomorrow.

    :1021328
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