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Could not contact primary server - in Japan

I keep getting the error message could not contact primary server. Have just relocated to Japan. How can I solve this problem please. Am running Yosemite 10. 10. 3.

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0 ruckus over 9 years ago

It is worth watching the video in the following thread to help with initial troubleshooting (updating problems can be a simple as it not being the Sophos Home Edition designed to update globally - the software could be set to update from an incorrect location.

http://openforum.sophos.com/t5/Mac-tools-help/Initial-troubleshooting-for-updating-problems/td-p/16363
:1020840

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0 ruckus over 9 years ago

It is worth watching the video in the following thread to help with initial troubleshooting (updating problems can be a simple as it not being the Sophos Home Edition designed to update globally - the software could be set to update from an incorrect location.

http://openforum.sophos.com/t5/Mac-tools-help/Initial-troubleshooting-for-updating-problems/td-p/16363
:1020840

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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