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Quarantine Manager Found Threat But Says Cleanup Failed. How To Remove?

Shifra over 10 years ago

I scanned my computer using the Sopho Anti-Virus program, and downloaded their "Removal Tool" and it detected on virus called: OSX/Geonei-A

I have no idea how to remove this threat. I thought that's what the tool was for. My computer is running VERY SLOW and I don't know what to do

Can anyone please help me? I am using a MacBook.

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0 ruckus over 10 years ago

I'd suggest starting with this article:

http://www.sophos.com/en-us/support/knowledgebase/118117.aspx
:1019904

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Knowledge Base | @SophosSupport | Video tutorials
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0 ruckus over 10 years ago

I'd suggest starting with this article:

http://www.sophos.com/en-us/support/knowledgebase/118117.aspx
:1019904

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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