Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 6 subscribers
  • Views 21755 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos won't start

valamis

Turned on the Mac this morning, Sophos didn't start on boot and I tried starting it manually, popped up an error screen with nothing helpful. Tried rebooting, same result. OS X 10.9.5. Haven't done anything different in weeks, no new hardware/software. I really dont want to have to D/L and reinstall :( Any one else have this problem? Thanks

:1021212


This thread was automatically locked due to age.
Parents
  • 0

    Sounds pretty broken. 

    I'd definitely recommend uninstalling / reinstalling SAV to get things right.

    Note: Make sure you use the "remove Sophos antivirus" application to uninstall. You should be able to find that in the "Applications" directory. But if it's not there you can grab a new copy from here.

    After that you can download a fresh installer (you can get it here) and you should be able to reinstall without any issues.

    Let me know if you have any questions!

    :1021332
Reply
  • 0

    Sounds pretty broken. 

    I'd definitely recommend uninstalling / reinstalling SAV to get things right.

    Note: Make sure you use the "remove Sophos antivirus" application to uninstall. You should be able to find that in the "Applications" directory. But if it's not there you can grab a new copy from here.

    After that you can download a fresh installer (you can get it here) and you should be able to reinstall without any issues.

    Let me know if you have any questions!

    :1021332
Children
No Data
Unfiltered HTML