Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 11 subscribers
  • Views 14921 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I tried to check the preferences and get the message "configuration daemon not running" repeatedly.

RichardBradley

I encountered a problem, when I logged on this morning, There was a message about sophos not running. I tried to check the preferences and get the message "configuration daemon not running" repeatedly.

I tried:

1) restart computer

2) restart after reset pram

3) download fresh uninstall tool and uninstall sophos; then download current version and re-install  "Sophos Anti-Virus Home Edition" (two cycles of these)

on first check the new version appeared (9.5.2),

when I hit Open Preferences I still get above error message (daemon not running), and now when I re-check the version is listed as "UNKNOWN"

I'm assuming that Sophos is dead again on my MacBook Pro (OS10.9.5)



This thread was automatically locked due to age.
Parents
  • 0

    About 2 weeks ago, I was detected as having Mal/Phis-A on my MacBook Pro. I ran the scheduled Sophos scan and also manually ran it and it couldn't get it removed ~ as the log said "issue deleting threat". So I talked to Apple and they suggested I upgrade my OS. I upgrade to Mountain Lion (yes I know it is old) and ran Sophos manually ~ when I ran manually it did not detect the Malware but some files with issues. I manually deleted the files with issues and ran verify/repair disk and have been trying to schedule a scan (before I log into my bank account) and it doesn't work.

    Now Getting the "configuration daemon not running" and Proxy Exception errors in the log file

    and this is what shows up when I click about Sophos and the Update Now only works when I do it manually

Reply
  • 0

    About 2 weeks ago, I was detected as having Mal/Phis-A on my MacBook Pro. I ran the scheduled Sophos scan and also manually ran it and it couldn't get it removed ~ as the log said "issue deleting threat". So I talked to Apple and they suggested I upgrade my OS. I upgrade to Mountain Lion (yes I know it is old) and ran Sophos manually ~ when I ran manually it did not detect the Malware but some files with issues. I manually deleted the files with issues and ran verify/repair disk and have been trying to schedule a scan (before I log into my bank account) and it doesn't work.

    Now Getting the "configuration daemon not running" and Proxy Exception errors in the log file

    and this is what shows up when I click about Sophos and the Update Now only works when I do it manually

Children
No Data
Unfiltered HTML