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I tried to check the preferences and get the message "configuration daemon not running" repeatedly.

RichardBradley

I encountered a problem, when I logged on this morning, There was a message about sophos not running. I tried to check the preferences and get the message "configuration daemon not running" repeatedly.

I tried:

1) restart computer

2) restart after reset pram

3) download fresh uninstall tool and uninstall sophos; then download current version and re-install  "Sophos Anti-Virus Home Edition" (two cycles of these)

on first check the new version appeared (9.5.2),

when I hit Open Preferences I still get above error message (daemon not running), and now when I re-check the version is listed as "UNKNOWN"

I'm assuming that Sophos is dead again on my MacBook Pro (OS10.9.5)



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    Hi:

     

    I use sophos home and my sophos icon also disappeared from the menu bar soon after updating. Now when I try to use the help menu I get a message saying "Configuration daemon not running. This is on an iMac.

    My MacBook Pro is running sophos just fine. It is using version 9.5.2. I can't get the version number off the sophos running on the iMac, because it isn't running.

    Any help I can get is very appreciated.

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  • 0

    Hi:

     

    I use sophos home and my sophos icon also disappeared from the menu bar soon after updating. Now when I try to use the help menu I get a message saying "Configuration daemon not running. This is on an iMac.

    My MacBook Pro is running sophos just fine. It is using version 9.5.2. I can't get the version number off the sophos running on the iMac, because it isn't running.

    Any help I can get is very appreciated.

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