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Sophos for Mac on-access scanning disabled.

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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Parents
  • SAV has stopped scanning on access again (this is the 3rd time in about 6 months). Again reboot does not fix, so remove SAV and reinstall and it is working again.

    Checking logs entries are essentially identical to last time (see my post of 19th March), except that Timeout for messaging the server in /var/install.log is now 2 hours (was 30 mins).

    Hope that this problem can be fixed soon.

    :1020900
Reply
  • SAV has stopped scanning on access again (this is the 3rd time in about 6 months). Again reboot does not fix, so remove SAV and reinstall and it is working again.

    Checking logs entries are essentially identical to last time (see my post of 19th March), except that Timeout for messaging the server in /var/install.log is now 2 hours (was 30 mins).

    Hope that this problem can be fixed soon.

    :1020900
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