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Sophos for Mac on-access scanning disabled.

tjraptis

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • 0

    Hi,

    I've had the on-access scanning disabled problem twice.  Once today, once about a week or 10 days ago.  Both times I was able to un-install Sophos, download a new copy and re-install to fix issue.

    Running Macbook Pro 11,2, OSX 10.9.5, Sophos AV home edition 9.2.2, threat detection engine 3.55.0.  

    Please let me know if there's anything I can send in to help the developers find the problem.

    :1020593
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  • 0

    Hi,

    I've had the on-access scanning disabled problem twice.  Once today, once about a week or 10 days ago.  Both times I was able to un-install Sophos, download a new copy and re-install to fix issue.

    Running Macbook Pro 11,2, OSX 10.9.5, Sophos AV home edition 9.2.2, threat detection engine 3.55.0.  

    Please let me know if there's anything I can send in to help the developers find the problem.

    :1020593
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