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Sophos for Mac on-access scanning disabled.

tjraptis

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • 0

    Hi

    Thank you for answering. There is no file in var/run:

    Walter-Rutishausers-MacBook-Pro:~ walter$ ls -l /var/run/com.sophos.*
    ls: /var/run/com.sophos.*: No such file or directory

    When I want to run Sophos by menu line (sign with cross inside) nor an update nor an actualisation is possible.

    New download of sophos?

    Thank you for your help.

    Walter

    :1020328
Reply
  • 0

    Hi

    Thank you for answering. There is no file in var/run:

    Walter-Rutishausers-MacBook-Pro:~ walter$ ls -l /var/run/com.sophos.*
    ls: /var/run/com.sophos.*: No such file or directory

    When I want to run Sophos by menu line (sign with cross inside) nor an update nor an actualisation is possible.

    New download of sophos?

    Thank you for your help.

    Walter

    :1020328
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