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Sophos for Mac on-access scanning disabled.

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos, but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

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0 bobcook over 9 years ago

seatoncliffs wrote:

"On-access scanning is disabled" appearing in greyed out type in the Sophos logo on top of my screen.

Very odd. Please check the Console.app and review the log file "/Library/Logs/Sophos Anti-Virus.log" and see if there is anything interesting written in there.
:1020222

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Bob Cook (bob.cook@sophos.com) Director, Software Development
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0 bobcook over 9 years ago

seatoncliffs wrote:

"On-access scanning is disabled" appearing in greyed out type in the Sophos logo on top of my screen.

Very odd. Please check the Console.app and review the log file "/Library/Logs/Sophos Anti-Virus.log" and see if there is anything interesting written in there.
:1020222

---

Bob Cook (bob.cook@sophos.com) Director, Software Development
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