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Sophos for Mac on-access scanning disabled.

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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Parents
  • iMac   21.5-inch, Late 2009    OSX  10.8.5  Sophos  9.2.2

    "On-access scanning is disabled" appearing in greyed out type in the Sophos logo on top of my screen. 

    It's always worked fine till today.  I'm just a mac user, no idea about technicalities.  Can try to follow clear instructions

    IS THERE A SERIOUS RISK OF VIRUS OR OTHER MALICIOUS SOFTWARE GETTING ACCESS TO MY MAC?

    any help most welcome

    noahpikes@gmail.com

    :1020220
Reply
  • iMac   21.5-inch, Late 2009    OSX  10.8.5  Sophos  9.2.2

    "On-access scanning is disabled" appearing in greyed out type in the Sophos logo on top of my screen. 

    It's always worked fine till today.  I'm just a mac user, no idea about technicalities.  Can try to follow clear instructions

    IS THERE A SERIOUS RISK OF VIRUS OR OTHER MALICIOUS SOFTWARE GETTING ACCESS TO MY MAC?

    any help most welcome

    noahpikes@gmail.com

    :1020220
Children
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