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Sophos for Mac on-access scanning disabled.

tjraptis

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • 0

    Having the same problem. All of a sudden it stopped doing the on access scanning. I removed the preferences. No go (both versions of each plist file, including the hidden versions). BTW, your uninstaller does a lousy job. Left files all over the place. Thank goodness I know where to go to remove all the files (or probably most of the files) - I have my hidden files set to be shown. Most of them.

    I uninstalled and reinstalled. Still the gray icon. I'm running 10.7.5 and now v. 9 of Sophos.

    I've updated the definitions and am currently scanning my system. There was a problem with the last scan and some corrupt files, according to the scan log, and I really don't know enough about Terminal to find it.

    :1017411
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  • 0

    Having the same problem. All of a sudden it stopped doing the on access scanning. I removed the preferences. No go (both versions of each plist file, including the hidden versions). BTW, your uninstaller does a lousy job. Left files all over the place. Thank goodness I know where to go to remove all the files (or probably most of the files) - I have my hidden files set to be shown. Most of them.

    I uninstalled and reinstalled. Still the gray icon. I'm running 10.7.5 and now v. 9 of Sophos.

    I've updated the definitions and am currently scanning my system. There was a problem with the last scan and some corrupt files, according to the scan log, and I really don't know enough about Terminal to find it.

    :1017411
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