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Sophos for Mac on-access scanning disabled.

tjraptis

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • 0

    This forum thread is covering the on-access scanner being disabled and that can happen when you mix v8 with OS X 10.9 - support for 10.9 came with v9.0.4.  I think neichholtz's issue will be resolved by upgrading to v9 and neichholtz doesn't mention any other computer problems so hopefully an upgrade will fix it.

    It's probably best to keep discussion on other topics (like freezing or crashing operating systems) to other threads and leave this one for when the on-access scanner can't be enabled.

    BTW:  SAV for Mac Home Edition v9.0.8 is the latest (as of writing).  Version 9.1 is available under Sophos Cloud and will be available to Home Edition users in due course.

    :1016455

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    This forum thread is covering the on-access scanner being disabled and that can happen when you mix v8 with OS X 10.9 - support for 10.9 came with v9.0.4.  I think neichholtz's issue will be resolved by upgrading to v9 and neichholtz doesn't mention any other computer problems so hopefully an upgrade will fix it.

    It's probably best to keep discussion on other topics (like freezing or crashing operating systems) to other threads and leave this one for when the on-access scanner can't be enabled.

    BTW:  SAV for Mac Home Edition v9.0.8 is the latest (as of writing).  Version 9.1 is available under Sophos Cloud and will be available to Home Edition users in due course.

    :1016455

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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